Who are we
We may change this policy from time to time by updating this page. You should check this page from to ensure that you are happy with any changes. We have reviewed and updated our policies, processes and procedures to comply with the General Data Protection Regulation (EU) 2016 / 679 (GDPR) and have updated this Privacy Notice accordingly.
What we collect and the purpose of processing
We only collect:
- From time to time, we may allow third parties to use tracking pixels (see 'Source of data and recipients of your data' section below) which help us understand how you navigate and use our website.
By continuing to use our website, you are agreeing to us placing cookies on your computer in order to analyse the way you use our website. Please read this policy carefully for more details about the information we collect when you use this site. If you do not wish to accept cookies in connection with your use of this website, you must disable them using your browser settings.
What we do with the information we gather
We use the information to understand your needs and provide you with a better online browsing service.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
All of the cookie data comes from your usage of our website. We may use third-party providers to help us determine which of our advertisements are most likely to be of interest to you. These providers may use behavioural information, such as how you navigate the internet, to provide relevant advertisements to you.
We also allow some of these companies to use tracking pixels. Tracking pixels may be used to collect and store information about visits to our website, such as which pages you viewed and how long you spent on the website, as well as the specific advertisement that you clicked to visit our site. No personally identifiable information is stored on these cookies or web pixels. The information reported to us is aggregated and anonymous.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The cookie information we collect is aggregated and anonymised for our internal use and not passed onto any third parties. We only use that information to inform any changes to the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information, you can choose to:
- Disable cookies, or
- Disable Google Analytics
For information on how to disable cookies, or opt out of Google Analytics, please see our information page on cookies.
You are entitled to ask about the data that is held about you, subject to certain exceptions. This is called a Subject Access Request. These should be made by email or in writing to us at the following addresses:
Data Protection Officer
33 Grosvenor Street
London W1K 4QU
In addition, the GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
If you would like to exercise any of your rights under GDPR, please email our Data Protection Officer.
We make every attempt to ensure you are satisfied with our handling of your data queries or requests. However, you have the right to complain or report a concern to the Information Commissioners Office (ICO) if you are not satisfied with our handling of your requests about the protection of your data.
Last updated: May 2018